Trai Asks Telecom Firms to Submit Daily Network Performance Update

Tightening the noose on mobile operators, the regulator Trai on Wednesday directed service providers to submit daily updates of their network performance, including call drops and voice quality. The regulator issued directions asking telecom operators to “upload daily cell network parameters data to server of TCCMS (Telecom Consumer Complaint Monitoring System) portal of the authority […]

Trai Says No ‘Plausible Reason’ to Revise Spectrum Cap

Sectoral regulator Trai Wednesday recommended that there is no “plausible reason” to change present restrictions on overall spectrum holding and in a frequency band. Some of the mobile operators had sought relaxation in overall spectrum holding limit of 25 percent to 33 percent or 40 percent. “The Authority recommends that existing provision of a cap […]

Google Partners Airtel, Other Operators in ‘RCS’ SMS-Replacement Initiative

Google on Monday announced the launch of its Rich Communications Services or RCS initiative along with over 15 global telecom partners. The initiative will let operators “provide an open, consistent, and globally interoperable messaging service across Android devices.” Some of the telecom operators who have struck a deal with Google include Bharti Airtel Ltd., Sprint,Telenor […]

About 81,000 Complaints Against Telecom Operators in 2015

Complaints against mobile service providers have increased to 80,947 last year, up from 68,691 in 2014, government said Wednesday. Telecom Minister Ravi Shankar Prasad said the Department of Telecom (DoT) received 57,634 complaints in 2015 compared with 50,197 in the previous year. Meanwhile, complaints received by telecom regulator Trai increased to 23,313 last year, as […]